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Please note that as at 20 July 2016, all client support is handled by ITGenius Australia
ITGenius is a Google Apps for Work Premier Partner and provider of Productivity, Education & Systemising Services, IT Support, Domains & Hosting.
Here are the contact details you'll need from 20 July:
Email: email@example.com (for fastest service)
Call: 1300 880 025 (for any emergencies)
Contact for Service Director, Hardy Patel firstname.lastname@example.org (for any service escalations)